Our current evaluation time frame is approximately nine months from start to finish.
Initial Client Call
Once your information is received, our staff will reach out to you to discuss your concerns and needs. This is complementary and will include verifying information and determining next steps. In most cases, you will be sent an invitation to our patient portal. You will receive an email with instructions on how to access the portal.
Insurance
We accept SC Medicaid, Humana, Healthy Blue, First Choice/Select Health, Absolute Total Care, AETNA, and UNITED. The number of visits we schedule will depend on the terms of your insurance. If we are required to obtain a ‘prior authorization’ we will schedule two separate appointments.
Private Pay
If you do not have insurance, or choose not to use your insurance, we do offer an option for ‘private pay’. We will conduct an evaluation and provide you with a detailed, comprehensive report. Our cost for this evaluation is $2000. If payment in full is not possible, we require a down payment of $1000.00 prior to the evaluation. The balance of $1000 can be paid in two installments. We do expect and appreciate that your balance is paid in full when the report is ready. However, we do not want your inability to pay for this to be a barrier to receiving services. Please contact our office to discuss your specific situation.
Appointments
Our appointments are made in accordance to the individual needs of the patient. Every attempt will be made to coordinate this with their schedule. We require a confirmation of these appointments. If we do not receive a confirmation, you may need to be rescheduled. Habitual no-shows or no response to attempts to confirm may result in discharge from the practice.
Intake Appointment
If an intake appointment is required, it is approximately 1 hour in length. Paperwork must be completed in order to schedule this appointment.
Parent/Guardian Expectations
In order for us to provide the most comprehensive evaluation for you/your child, we require input from the parent/guardian/client. This would include a discussion in addition to completing paperwork. You know yourself/your child the best!
Evaluation
An evaluation will be scheduled in one of our offices. This can take up to four (4) hours, but is often shorter. Additional paperwork may be required, and must be completed prior to this appointment. Failure to complete necessary paperwork will result in an incomplete report; this may impact the ability to obtain services as a result.
Report
After the appointment(s) have taken place, and the patient/parental paperwork has been completed, we move to the report writing phase. This process can be lengthy as we are synthesizing all the information we have gathered from the appointments. Once that is done, we will share the report with you.